Shipping & Returns

Physical Shipments

All packages for physical products ordered are usually shipped out within 48 hours. If there is a problem that will affect this time frame, we'll notify you via email as soon as possible.

There is a nominal handling fee to cover packaging materials. This fee will not be more than $2.50 per order.

Shipping is sometimes less than what is quoted by the cart software. If shipping is less expensive, a refund will be issued through Paypal.

Please note that no insurance is provided for shipping through USPS on orders over $50. If you want to insure your package, please contact me via email BEFORE you place your order so that I can accommodate your request.

If you are in/near El Segundo, you may pick up your order in my office. You must call to make arrangements to pick up the order ... please leave a message using the number on the contact page. Do not just show up; if I am with a client I will not answer the door.

Any orders placed that are subsequently cancelled prior to shipping or pickup will have the Paypal processing fees deducted from any refunds.

Services Ordered

There are no shipping charges for any of my services. All Light Language grids and Astrological charts/reports are delivered to you via email. Energetic healing distance sessions are conducted over the telephone.

Returns / Refunds

I generally do not accept returns but realize that things happen on occasion.

If you have a problem with a physical shipment, please contact me to discuss the problem and I will work with you to come up with a mutually agreeable solution as quickly as possible.

Any orders cancelled prior to shipping or pickup will have the Paypal processing fees deducted from any refunds.

There are no returns or refunds on any of the services offered here and once the work has been completed (ie. Energetic Healing session performed, or astrological reports or Light Language grids finished) I will not even entertain a partial refund. If I have not yet done any work I'll be happy to provide a refund and am willing to discuss a partial refund if the work has not been completed.

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