Privacy Notice

What information do you collect from your customers/clients?

What information I collect depends on what services you've requested.

Of course I need your email address to deliver any astrological charts/reports or Light Language grids, or to contact you in the event of a problem with an online order. For physical shipments a shipping address is required. If you wish to be on my mailing list I will also need your email and mailing address.

If you've ordered an energetic healing session I'll also need a phone number (which I will request via email) so we can coordinate the session date and time and I prefer that all Reiki distance sessions be conducted while on the phone so that I may address any issues or concerns that come up during the session. Additionally, all the information requested on the New Client Intake form is collected for all Energetic Healing distance sessions over the phone.

If you request any astrological reports I will need birth date and time, and birth location (city and state) information for all persons that the charts relate to in order to generate them.

For Light Language Grids I need the basic intent of the grid, but may also need some background information as well. For the service grids I will need a focused intent and the community involved. That information will be requested via email prior to beginning work on the grids.

Testimonials or reviews submitted online or via email may be included on this site but any personal information is withheld. Only the customerís first name is noted with each testimonial or review posted.

My web hosting service does make note of activity on my sites and will note the IP address of all visitors but no personal information is collected.

Do you share any of the information you receive from customers/clients?

I do not partner with any other individuals or companies so the information you share stays with me, except for providing your shipping address to a carrier for physical shipments.

I'll never share any of your information with any other person unless I am required by law to disclose it to law enforcement or a court of law. All paper records are kept under lock and key and no other person has any access.

As a registered member of the International Association of Reiki Professionals (IARP) I maintain confidentiality between practitioner (myself) and client (you).

Healing Through Balance uses SSL encryption to protect all account information. Healing Through Balance does not directly collect any credit card or other financial information. I use Paypal for all transactions conducted at An Illuminated Path ... refer to Paypal's privacy policy regarding security of financial transactions through their site.

Healing Through Balance does not knowingly collect or solicit any information from or about children under 18. If it is found that any child under 18 has provided their information to us, we will immediately delete that information. If you believe Healing Through Balance has any information from or about anyone under 18, please contact us via email through the form on our Contact Page.

Healing Through Balance reserves the right to change this policy at any time and without any notice. You should periodically check this page for changes. Continued use of our site following the posting of any changes to these terms indicates your acceptance of those changes.

If you have any questions on my privacy policy please feel free to contact me via phone or email. The phone number is noted on my Contact Page or you can leave me an email through the form there.

Updated January 30, 2017

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