FAQs


Shop/Shipping Related Questions:


Is shopping on your site secure?

Do I have to have a PayPal account to buy from you?

Do I have to set up an account to buy from you?

Do you ship outside the United States?

When will my order ship?

Do you charge sales tax?

How do I contact you?


Energetic Healing Related Questions:


What is Energetic Healing?

How does Energetic Healing work?

How can Energetic Healing help me?

Why do I need to see a practitioner, canít anyone use this energy?

Will Energetic Healing cure illness?

Will Energetic Healing keep me from getting sick?

What is an Energetic Healing Distance Session?

What do I need to do during an Energetic Healing Distance session?

Once Iíve made payment, how long before you can perform the Energetic Healing session?


Light Language Related Questions:


What is a Light Language grid good for?

Whatís the difference between the Stationary, Intermediate, and Advanced grids?

Once Iíve made payment, how long before I receive my grid(s)?


Astrology Related Questions:


What information is in your astrological reports?

What information do you need to prepare an astrological report?

Once Iíve made payment, how long before I receive my astrological report(s)?


Dragonstone Herbals Related Questions:


Do you really use organic herbs?

Are the butters and oils organic too?

If you use organic ingredients, why arenít your products labeled Ďorganicí?

Do you use fresh ingredients?

Why do some of your products contain a preservative?

Why are some of your products more expensive than what I can get at my local store?

Why do you use fragrance oils in some products?


Other Questions/Comments:


Copyright Notice


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Is shopping on your site secure?

Yes. All of your account information and check out process is handled through a secure server. All orders are processed through PayPal and they handle all of your personal credit information, we never see your credit card information and we don't collect information from Paypal other than a confirmation on the shipping address provided.

At no time will the information you provide for your account here be sold to others or used for any purpose other than to process your order or notify you of problems or concerns that might arise. If you're interested in being on our mailing list, you have the option to subscribe.

Do I have to have a PayPal account to buy from you?

No, a PayPal account is not required to use your credit card. PayPal will process your payment using a credit card or you can pay using your PayPal account if you have one.

Do I have to set up an account to buy from you?

Yes, an account is required to be able to go through the checkout process. The information you provide to create this account is for shipping and order tracking only and is handled through a secure server. You also have the option to subscribe to our email newsletter. This information will not be used for any other purpose.

Do you ship outside the United States?

At this point in time we are only able to ship to US customers. If you are outside of our shipping area and would like to purchase from us, please send us an email and we will look into shipping options for you. Please be aware that there are different restrictions on what can and cannot be shipped to certain countries, so shipping to your area may not be possible.

When will my order ship?

Orders typically ship within 48 hours after payment is received. If there is a time where shipment cannot be made in this time frame, you will be notified as soon as possible.

Do you charge sales tax?

Sales tax is only charged on orders shipped to California customers. You may still be responsible for sales tax in your state, but we only collect tax for California.

How do I contact you?

You may either call us at (310) 331-8173 and leave a message or send us an email through our contact page. Email is checked daily and we try to reply to all messages (phone or email) within one business day (Monday through Friday).

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What is Energetic Healing?

Energetic Healing is a wonderful non-invasive means to help your body heal itself. Scientists and medical professionals may argue whether or not our bodies have the ability to self-heal, but I think the placebo effect is a direct illustration that we can and do heal ourselves. And while the direct effects of energetic healing modalities may not be measurable, that doesnít speak to whether or not they actually work. I know from personal experience that energetic methods can help us heal.

How does Energetic Healing work?

In the context of an Energetic Healing session, the practitioner is a conduit for energy provided by the Universe. During your session, the practitioner ďreadsĒ your energy to identify areas where the flow of energy is sluggish or blocked. The practitioner clears any blockages and then directs energy to the areas that need to be replenished.

How can Energetic Healing help me?

Energetic Healing clears and balances the energy in our bodies enabling our systems to function more efficiently, aids in the reduction of stress and removal of negative energies helping the mind and body to work at their peak capacity, can help with chronic pain management by providing healing energy to the affected area(s), and also aids us on a spiritual level, providing healing energy to situations that we need assistance with

Why do I need to see a practitioner, canít anyone use this energy?

Energetic Healing practitioners have been trained to feel and direct the Universal energies directly so that we may clear any blockages and strengthen the flow within the energetic body. The process that we go through during training includes a series of attunements that modify our own energy field so that we can utilize the energies properly.

Will Energetic Healing cure illness?

No. Energetic Healing doesnít ďcureĒ anything. Energetic Healing can be a benefit when we have an illness by keeping the energetic pathways free-flowing. If our energy can flow freely, our bodies are better able to cope with daily stressors and potential or existing illness.

Will Energetic Healing keep me from getting sick?

Maybe. There is currently no way to quantify the effects of energy work on our bodies. Speaking from personal experience, I can say that by regularly clearing my energetic pathways I stay healthier and have heard the same from others.

What is an Energetic Healing Distance Session?

Because an Energetic Healing session deals solely with energy, it can be done without touch or even needing to be in the same room. During a distance session, the practitioner can read and direct energy without regard to spacial limitations. A distance healing works just as well as an office visit, the only difference is that direct (physical) communication between practitioner and client is reduced.

What do I need to do during an Energetic Healing Distance session?

Not much. You just need to be calm and relaxed. If you purchase a distance healing session through the shop here, I will email you to coordinate the actual session, which we will do over the phone. We need to be in voice contact so that I can get/give feedback while moving the energy needed to effect the healing session.

Once Iíve made payment, how long before you can perform the Energetic Healing session?

I am generally available within 24 hours. We will coordinate via email to set a mutually agreeable time for me to call and hold your session.

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What is a Light Language grid good for?

Pretty much anything that involves any sort of improvement or stabilization effect. Iíve used grids to create more harmonious communication at home, ďtune-upĒ my own mental and emotional processes, aid in spiritual growth, create a more peaceful workspace, and even to aid the adjustment period when bringing a new pet into our home.

Whatís the difference between the Stationary, Intermediate, and Advanced grids?

Stationary grids work by associating your spaces (home, car, office) or personal communication devices (computer, cell phone, tablet) with your personal chakras. They are used to harmonize your spaces/devices to your energy field.

Intermediate and advanced grids work by establishing an energy flow to aid your attempts at reaching a specific goal. Intermediate grids work in the near term and frequently stop working after a set date. Advanced grids are for long term change and work more slowly.

Once Iíve made payment, how long before I receive my grid(s)?

It really depends on the type of grid and how complex the issue is that itís needed for, but generally they take between one and three weeks to generate and activate.

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What information is in your astrological reports?

Natal charts (birth charts) contain a detailed description of how each planetary aspect can affect who you are. Compatibility and Relationship charts compare the planetary aspects between two people and describes how those aspects might affect their interactions.

What information do you need to prepare an astrological report?

The date and time of birth as well as the birth location (city and state) are required for each person in the chart. For a natal, solar return, or transit chart thatís just you (or whomever you want the report for, perhaps a child). For one of the relationship or compatibility charts this information is needed for both the people to be charted.

Once Iíve made payment, how long before I receive my astrological report(s)?

Astrology charts/reports are usually emailed to you within 48 hours.

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Do you really use organic herbs?

Yes. Occasionally there is a shortage of a particular herb, but barring that every herb we use is certified organic. Most are also purchased using free-trade practices and many are also certified Kosher.

Are the butters and oils organic too?

Some are, some are not. The more exotic butters and oils are particularly hard to find as certified organic and some are incredibly expensive. If the price is reasonable and we can get organic oils/butters, we do.

If you use organic ingredients, why arenít your products labeled Ďorganicí?

In order to be able to label a product organic the producer/manufacturer must be certified AND all the ingredients must be certified organic. Because there is usually at least one item in each of our products that is not certified organic, we cannot label them as Ďorganicí products.

Do you use fresh ingredients?

Absolutely. If any of the materials needed for one of our products is more than 9 months old it gets replaced before the next batch is made. (most herbs, oils, and butters have a shelf life of at least 2 years)

Why do some of your products contain a preservative?

For those products that are subject to spoiling (sugars and some oils and butters) a preservative is required to prevent the breakdown of the finished product. We only use established commercial preservatives that have been tested and proven effective without problems occurring and always use the smallest amount possible (usually 1% or less of the total volume).

Why are some of your products more expensive than what I can get at my local store?

This is a very small business and as such we arenít able to order materials in huge lots to reduce costs.

Why do you use fragrance oils in some products?

There are a lot of plants that canít be utilized as a single essential oil. Many of our ďfragrance oilsĒ are actually essential oil blends that weíve found. Some are perfume oils but those are only used if weíre looking for a particular scent that isnít easy to blend ourselves. We never use fragrance oils in facial or aromatherapy products.

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All material on An Illuminated Path is copyrighted by Healing Through Balance, LLC and its owner. Text and images may not be reproduced in any form without written permission.

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